Disputes management system that feels like 2024
Disputes management system that feels like 2024
Disputes management system that feels like 2024
A disputes management system for issuers that automates the process fully, letting your team focus on the parts that require human thought
A disputes management system for issuers that automates the process fully, letting your team focus on the parts that require human thought
A disputes management system for issuers that automates the process fully, letting your team focus on the parts that require human thought
01
Chatbot to collect dispute information from cardholders
GPT-powered chatbot asks cardholders targeted questions to gather necessary information based on their inquiry and potential dispute codes, reducing the need for your team to follow up.
01
Chatbot to collect dispute information from cardholders
GPT-powered chatbot asks cardholders targeted questions to gather necessary information based on their inquiry and potential dispute codes, reducing the need for your team to follow up.
02
Automatically review evidence and format for submission
Once all dispute evidence is collected from the cardholder, Recase reviews the relevant evidence and formats it such that the dispute is ready to be submitted.
02
Automatically review evidence and format for submission
Once all dispute evidence is collected from the cardholder, Recase reviews the relevant evidence and formats it such that the dispute is ready to be submitted.
03
Modern feel and unified integration with scheme portals
Forget about interacting with VROL, MCOM, or issuer processors. All your disputes now lie in one unified platform, with a modern feel that makes it even enjoyable (sometimes) to handle disputes
03
Modern feel and unified integration with scheme portals
Forget about interacting with VROL, MCOM, or issuer processors. All your disputes now lie in one unified platform, with a modern feel that makes it even enjoyable (sometimes) to handle disputes
A peculiar chargeback case: was the issuer or the acquirer in the right?
Aug 2, 2024
Issuers in MENA have chargeback win rates of 90%
Jul 23, 2024
How the best issuers handle disputes and chargebacks
Jul 17, 2024
Get in touch with us
Get in touch with us
Get in touch with us
Stop doing disputes the hard way
Stop doing disputes the hard way
Stop doing disputes the hard way
